Question 1

Why should I choose PropertyPeak Hosting over Evolve or Cohost market?

Accepted Answer

PropertyPeak Hosting offers several unique advantages that set us apart from Evolve and Cohost market. Firstly, we are a local company with a strong understanding of the Memphis market, allowing us to provide a more personalized and hands-on approach to residential property management.

Our team has extensive industry expertise and specialized knowledge, ensuring that your property is in good hands. We also offer more flexible and customizable plans, tailored to meet your specific needs and preferences. Additionally, we provide Service Level Agreement (SLA) protection, assuring you of a high standard of service and accountability.

Unlike Cohost market, we don't rely on one person to manage your property, ensuring streamlined and efficient processes. Ultimately, PropertyPeak Hosting offers more visibility, a stronger focus on client needs, and a commitment to excellence that sets us apart.

Question 2

Can PropertyPeak Hosting assist me in finding the right property for my new short-term rental (STR) business in Memphis?

Accepted Answer

Absolutely! At PropertyPeak Hosting, we understand the importance of finding the perfect property for your new STR business in Memphis. Our extensive network of investor-friendly real estate agents has over 20 years of experience navigating the intricacies of the Memphis market.

Whether you are new to real estate investment or looking to expand your portfolio, we will work with you from the very beginning of your Memphis investment journey, if necessary.

Our team is dedicated to helping you find the ideal property to purchase for your new STR business. We will provide personalized guidance and support every step of the way to ensure that you make a well-informed investment decision that aligns with your goals and vision.

Question 3

How much is the startup fee for set-up and furnishing with PropertyPeak Hosting?

Accepted Answer

The startup fee for set-up and furnishing with PropertyPeak Hosting depends on the size of your property and the specific items you elect to add, such as security systems, cameras, smart locks, etc. For example, for a 3 bed 2 bath property, the cost to get it fully furnished and set up appropriately is typically around $15,000.

It's important to note that we can work with your budget and negotiate to ensure that the set-up and furnishing is within your means. Additionally, we always seek your approval before making any purchases for your property, ensuring that you are fully involved in the decision-making process.

Question 4

Will PropertyPeak Hosting be liable for damages to my property caused by guests?

Accepted Answer

PropertyPeak Hosting will not be liable for damages to your property. However, we can assist you by pointing you to a third-party solution that protects damages for direct bookings.

Platforms like Airbnb and VRBO have their own insurance protection that you can use, and it's easy and free. We prioritize the protection of your property and can guide you on how to best safeguard your investment through these resources.

Question 5

How can I ensure that I will receive good service from PropertyPeak Hosting?

Accepted Answer

At PropertyPeak Hosting, we strive to provide top-tier premium service to all our clients. We are committed to delivering the highest level of satisfaction, and to prove it, we offer an SLA (Service Level Agreement) protection.

This means that if we receive less than a 4-star average rating for any given month, you have the right to terminate our services immediately. Our dedication to excellence and our SLA protection guarantee ensures that you will always receive the best service from PropertyPeak Hosting.

Question 6

Will PropertyPeak manage my home as a short-term rental if it is in a surrounding suburb of Memphis, for example, Southaven, Mississippi, or Collierville?

Accepted Answer

Yes, PropertyPeak Hosting proudly offers property management services for short-term rentals in the surrounding suburbs of Memphis. Our team understands the unique demands and benefits of managing properties in these areas and is well-equipped to ensure the success and profitability of your short-term rental.

Question 7

How will cleaning be handled at PropertyPeak Hosting?

Accepted Answer

At PropertyPeak Hosting, cleaning is handled directly by our in-house staff. This means that there is no outsourcing involved, and you don't have to worry about untrustworthy cleaners entering your property. Our team is dedicated to upholding high-quality standards and paying close attention to detail, ensuring that your place will shine without a doubt. By managing the cleaning process in-house, we can guarantee the reliability and consistency of our cleaning services, giving you peace of mind and a beautifully maintained property.

Question 8

Is PropertyPeak Hosting a property management company?

Accepted Answer

No, PropertyPeak Hosting is not a traditional property management company. We specialize in co-hosting services for short-term rental property owners. This means we work in partnership with property owners to manage their rentals on platforms like Airbnb, VRBO, and Booking.com.

Our services include everything from property listing optimization and guest communication to cleaning and maintenance coordination. By leveraging our expertise and resources, we help property owners maximize their rental income while minimizing the time and effort they need to invest in managing their properties.

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